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Frequently Asked Questions

Certainly! Here are some frequently asked questions (FAQs) for FoodTiger, a food and grocery delivery company that operates from multiple restaurants and grocery stops:

Q. What is FoodTiger and how does it work?

A. FoodTiger is a convenient and innovative food and grocery delivery service that brings together a variety of cuisines and essential items from multiple restaurants and grocery stops. You can easily order online, customize your selections, and have them delivered to your doorstep.

Q. How do I place an order on FoodTiger?

A. To place an order, simply visit our website or download our app. Browse through the available restaurants and grocery stops, select your desired items, personalize your order, and proceed to checkout. You can also track the progress of your order in real-time.

Q. Can I order from different restaurants and grocery stops in a single order?

A. Absolutely! FoodTiger allows you to mix and match items from various restaurants and grocery stops within a single order. This gives you the flexibility to enjoy a diverse range of cuisines and essential products in one delivery.

Q. Which areas do you currently serve?

A. We currently operate in Mumbai, Delhi, Bengaluru, Kolkata, Hyderabad, Jaipur, Patna, Chennai, Lucknow, Indore, and Ahmedabad  and we're continuously expanding our coverage to reach more neighborhoods and communities.

Q. How do you ensure the quality and freshness of delivered items?

A. We partner with reputable restaurants and grocery stops that adhere to strict quality standards. Our delivery teams are trained to handle items with care, ensuring that your order arrives fresh and in excellent condition.

Q. Is there a minimum order requirement?

A. Minimum order requirements may vary based on the restaurant or grocery stop you're ordering from. You can find specific information about minimum orders displayed on our app or website.

Q. What payment methods are accepted on FoodTiger?

A. FoodTiger accepts a range of payment methods, including credit/debit cards, mobile wallets, and online payment platforms, ensuring a secure and convenient checkout experience.

Q. How long does delivery usually take?

A. Delivery times depend on factors such as your location, preparation times at the selected restaurants and grocery stops, and current demand. You can track the status of your order in real-time through our app.

Q. Can I schedule a delivery for a specific time?

A. Yes, you can easily schedule a delivery for a specific date and time during the checkout process. This feature allows you to plan your meals and grocery deliveries according to your convenience.

Q. Do you offer contactless delivery options?

A. Absolutely. FoodTiger provides contactless delivery options to prioritize the safety of both customers and delivery partners. You can request contactless delivery when placing your order.

Q. What should I do if there's an issue with my order?

A. If you encounter any issues with your order, such as missing items or discrepancies, please reach out to our dedicated customer support team immediately. We're here to assist and resolve any concerns you may have.

Q. How can I become a delivery partner, restaurant, or grocery stop partner with FoodTiger?

A. If you're interested in partnering with FoodTiger as a delivery partner, restaurant, or grocery stop, please visit our website and navigate to the "Partnerships" section for more information on how to join our network.

Should you have more questions or need further assistance, don't hesitate to contact our friendly customer support team at Customer Support. Your FoodTiger experience is our priority, and we're here to make it convenient, enjoyable, and seamless.

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